There are just a few magical moments in one’s career, and I would like to thank the Metrinomics team for creating one this week. The team at Metrinomics has been a long term collaborative platform partner with the Voice of Customer Experience Team. Together we have developed this new interactive interface, and continue to execute an industry recognized best practice Voice of Customer Experience program. I would like to personally thank the senior execs at Metrinomics for their support of our Quality transformation. Thanks for helping drive Quality from the outside-in