Internet users are growing up

Internet users are growing up

I need to understand how the internet will develop in the next few years, so that I can better manage my social media investments. Will there be more and more shit storms? Will a new service culture be established, and if so, what will it be like? For now, the future...
The pitfalls of big data

The pitfalls of big data

Big data and digital transformation are very closely related. You have to do something with all the data that is available on the net. They leave clues about the things that affect the customer relationship. The digital customer journey is complex and some...