Gathering customer feedback when and how you need it
MET-Ask is a centralized management platform for all your customer surveys, facilitating synchronized customer touch points and working according to strict quality guidelines. You can set up and analyze surveys – online, phone or F2F – along the entire customer journey and also based on events.
An end-to-end application for deploying customer feedback programs
An interactive workbench for managing your customer feedback surveys and creating B2B and B2C interviews that will impress your customers.The benefit? Increased efficiency in survey management and on the results side. The platform facilitates broad usage of survey results throughout the company, real-time analysis of customer sentiment, and automatic alerts and triggers in case of critical customer feedback.