Resources


Customer Success is Future Success

Customer Success is Future Success

Metrinomics focuses on the ‘FUTURE’ data layer in CRM, as a reference for Customer Success.We are a B2B consulting company that provides hands-on results. Success can – must! – be measured. Growth must be secured. But success today has its roots in the past.Therefore,...
Quality role in a digitized world

Quality role in a digitized world

Customers in a digitized world will not be different kinds of people. Similar things will cause them to be delighted or frustrated, as is the case today. However, they will have a new role, and will become active partners in their interaction with suppliers. They will...