Metrinomics announced today a strategic partnership with QuEST Forum and P3 Group to provide customer experience management services to the telecommunications industry. The partnership is launched under the name of QuEST WCX, combining the unique capabilities of each organization.
“Balancing Disruptive Innovation, Customer Experience and Quality”
QuEST Forum’s EMEA Regional Conferences is a comprehensive three-day event, where many of the main players in the industry exchange insight and enter into a discussion, centered around the main business challenges. This year’s event from 23rd to 25th of June. This year, Metrinomics actively contributed, presenting the QuEST WCX Intitiative to create a standardized KPI for subjective quality.
Sankaran Ramanathan’s of North-America*s Verizon Wireless held the keynote presentation, “Microscopic View of Next Generation Operations”.
