Author: Hans Jürgen Schmolke
by Hans Jürgen Schmolke
Metrinomics focuses on the ‘FUTURE’ data layer in CRM, as a reference for Customer Success.We are a B2B consulting company that provides hands-on results. Success can – must! – be measured. Growth must be secured. But success today has its roots in the past.Therefore,...
by Hans Jürgen Schmolke
by Hans Jürgen Schmolke
The word ‘crisis’ stands for ‘huge problems’. But when it ends, it creates chances that under normal conditions would not occur. Not only demand changes, but also the way to do business. After Corona, we will head into the NEW NORMAL. What does...
by Hans Jürgen Schmolke
It’s not about the question of whether intelligent machines are entering our everyday lives and our daily lives. This is done long ago. We’re talking about what role we want to give them in our daily lives. It’s all about the distance. We will not...
by Hans Jürgen Schmolke
In the age of customer success management, customer experience and subjective value perception will become central elements in the corporate data world. For many processes, especially for the orchestration of product and services, these elements will become a...
