Metrinomics is a specialist for Subjective Quality. You may call it Customer Experience or Satisfaction, you may use an index like NPS – you always talk about Perception. Perception drives decisions, and buying decisions move the markets. We transform these ‘soft’ relations into hard facts. We select and collect the information, drive analytics and machine learning, feed the motor of action and measure success. Our algorithms are the fertilizer for all kinds of supplier-customer interaction.
Our technology is mathematics, but our focus is on action. We stand for closing the loop and making it happen. For this, we supply our customer experience platform Metrivox, that assembles all the tools and integrates all the data channels. We apply our technology in different business areas. Please feel invited to discover which of our topics may hold options and possibilities also for you.