Let customers run your business!
Metrinomics provides the tools, the data,
drives action and
takes care for the bottom line:
robust business growth
‘Value’ only exists in the eyes of the customer. Metrinomics makes value measurable by creating a flow of subjective data. In connection with CRM, this flow generates corrective signals. They appear as tasks and actions, but also feed a learning logic. Now you just need to tell the logic, what to learn. How about Business Growth? Just name it. Customers will run your business, drive it to growth, but you will own the algorithm.
What can Metrinomics do for you? Please select by topic:
Measuring value in B2B – from data to action
CX in B2B – ..large service teams focus on few customers. Each customer consists of a variety of decisions makers. We take care for the integrated quality that drives the action plans.
Customer analytics – Optimizing a moving target
Magiola – ..instant Customer Analytics helps to orchestrate services where digital business is king. Data integration, data condensation and Machine Learning help to speed up the process.
Tailwind to customer success – making sales people happy
Tailwind CSM – ..the customer success platform that drives action, with measurable success, integrating all customer interaction channels in one learning logic. We support teams with direct customer interaction.
Creating value by technology in IoT
Uiola – ..provides customer centricity to IoT solutions, measuring subjective value. We use implanted learning algorithms that track ‘hard’ and ‘soft’ factors and model and measure success in context.
Sales by Algorithm
Are you already gardening, or still trying to sell?
Berlin's 2nd conference on subjective customer data
Create fertile ground for sales success in digital business - 27 Mar 2020 - E-Forum - Stralauer Platz - Ostbahnhof Register hereAbout us
Metrinomics is a Subjective Data company. Subjective Data is an important extension to CRM. While CRM stands for the Who? and What?, Subjective Data show the Why?. The question Why? is the key element for value creation, and value (as it appears to the customer) is the key to business success.
Metrinomics provides tools and services to create a Subjective Data flow, and to engage customers, as well as the mathematics to drive adjustments all along the interaction journey. The focus is on B2B markets with rich complexity and high impact of customer relations.
Metrinomics looks back to a history of more than 20 years in using AI to create smart algorithms that reflect subjective drivers of business. We work for large, international tech companies and financial institutions. Metrinomics is an independent supplier with headquarters in Berlin, Germany. Most people of the teams, however, are spread across the largest country of the globe.