Metrinomics is a consulting company with focus on customer experience in B2B markets. When it comes to set up a running program, we provide services that reach into the workflow and processes of our clients. Our thinking is practical and action oriented. We have seen many programs develop over years, and are able to think end to start. We have a deep mathematical understanding of the interplay of people and topics in B2B relations and purchasing decisions. Our special strength is the activation of C-level deciders to participate in feedback programs.
Please choose your area of interest:
05 – CX in B2B
CX in B2B – ..large service teams focus on few customers. Each customer consists of a variety of decisions makers. We take care for the integrated quality that drives the action plans.
08 – Metrivox
Metrivox – ..the customer feedback platform that drives action, with measurable success, integrating all customer interaction channels in one learning logic. We support teams with direct customer interaction.
04 – Magiola
Magiola – ..instant Customer Analytics helps to orchestrate services where digital business is king. Data integration, data condensation and Machine Learning help to speed up the process.
01 – Uiloa
Uiola – ..provides customer centricity to IoT solutions, measuring subjective value. We use implanted learning algorithms that track ‘hard’ and ‘soft’ factors and model and measure success in context.
Metrinomics is an independent engineering company in the area of customer experience. We provide with Metrivox an adaptable process management platform as a cloud solution. Metrivox is being used in more than 50 countries, and we support our clients in more than 20 languages. Our solutions typically are customized applications of standard tools, either our own or the ones of third parties.